How to fix [pii_email_476aa72074828e21899f] error?



If you’ve been getting the [pii_email_476aa72074828e21899f] error when sending or receiving emails using your Outlook account, you’re not alone. It’s a common Outlook error that’s caused by a lack of network connectivity. However, there are many other factors that can cause to encounter the error.

Some errors are arising after many days of accessing the accounts. The [pii_email_476aa72074828e21899f] error is the most common among the errors. To deal with it effectively, you have all of the relevant information.

The good news is that you can take care of this problem. In this guide, we’ll go over the various factors that cause the Pii error and how to fix it. So without delay, let’s get started.

Reasons for [pii_email_476aa72074828e21899f] error?

The following are some common reasons why the issue could occur:

  • If a person uses many accounts without clearing the cache and cookies, the error will appear.
  • It can also be caused because of the device’s Microsoft Outlook software being installed incorrectly.
  • When you open Outlook, get an error message. Because you haven’t updated to the recent version.
  • The user may not identify the problem in some cases. In such cases, the support team will assist in determining the problem.

Ways to fix error [pii_email_476aa72074828e21899f]

It is hard to find a solution to a person’s problem. The following four simple ways to rectify errors pop-up issues:

First method to fix error [pii_email_476aa72074828e21899f] Updating of the Microsoft Outlook

The user’s initial flaw could be a failure to update to the recent version.

  • Check if the recent version of Outlook is compatible with your PC or laptop. Update the Outlook and uninstall the prior version.
  • After updating the previous version, you can access your files in the new version.
  • You may need to make a backup of your important files if you install a new version of Microsoft Office.
  • Select an easy file transfer technique. If the problem is still there, you should contact customer service.

Second method to fix error [pii_email_476aa72074828e21899f] Clearing the cookies and cache

Users facing the problem frequently fail to erase their cookies and cache.

  • Clear Outlook cookies and cache by selecting Clear Outlook Cookies and Cache from the File and Options menu.
  • After that, you’ll need to log out of all Microsoft Outlook accounts. If have several accounts, log out of them.
  • Turn on the laptop, go to your Microsoft account and sign in. The problem has to be solved.
  • If the problems continue, choose the third option to solve the issue.

Third method to fix error [pii_email_476aa72074828e21899f] Choosing an auto repair tool

It’s a tool that automates the correction and repair of Microsoft Outlook issues.

  • Go to the control panel and the tool’s function configuration to know about the software.
  • To repair the Office 365 application, select the Microsoft program.
  • To select the fix necessary, change the button at the start of the application.
  • Follow the steps on the window’s screen after clicking on a fix and using the online version of the repair tool.
  • Restart Microsoft Outlook if necessary. Contact the developer if the application does not work.

Fourth method is to fix error [pii_email_476aa72074828e21899f] Getting rid of a third-party email application

Microsoft Outlook can problematic if you have more than one email application installed.

  • It’s due to a clash between two email clients, which produces problems anytime they’re used together.
  • Duplicitous sources or third-party apps must be deleted from the computer to ensure smoother performance.
  • After removing the error, reopen Microsoft Outlook to see if it has been addressed.
  • A variety of errors could produce the same problem in various users’ operating devices.

Microsoft Office Installation

The majority of Microsoft Outlook difficulties come from malfunctions during the installation procedure. To begin, seek for problems that have basic and achievable solutions that may be done by a single person. It contains fewer stages and may be completed by anyone.

If the problems continue, the best line of action is to contact Microsoft’s corporate headquarters or hire a professional. They help with the research, identification, and mitigation of the problem while also offering smooth-running software to the user!


If you’ve been getting the [pii_email_476aa72074828e21899f] error for a while, the information above should help you resolve it. You’ll log into your Outlook account with ease if you follow these instructions.

Read Also: How to fix Outlook [pii_email_76a64a0d3e42a194826e] error?